HR career management

The Hope of HR: “People are fundamentally good.”


While I don’t focus exclusively on healthcare HR, in the last year that has been the world I’ve been living in — with much pleasure and a deep sense of honor.  If you went to the 2010 ASHHRA conference  (and hung around for my closing keynote), you already know that I spent two months driving around the country interviewing healthcare HR leaders who love their work. You can see a version of the resulting video that I showed as part of the speech here.

There’s so much great material that came out of these interviews, so inspiring, so refreshing, that I’ve decided to share it with you here.  Most of the conversations will be around my trademark question:  “Does your work relieve pain, restore hope, or bring beauty into the world?”  (I’ll tell you about the origins of … Continue Reading

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The Hope of HR: Prepare to Be Amazed…Every Day


When you’re in HR, it’s so easy to get bogged down by the hassles and headaches of dealing with people. How do you keep your own passion for HR energized? Be the keeper of a workplace culture that cherishes the passion of your people.

The more I get to know what healthcare HR faces every day, the more amazed I am. I don’t know how you do it, frankly. But I’m so glad you do. And I’m so impressed that even in the face of regulatory, legislative and other strategic challenges that threaten to get in the way of you doing your best work, you don’t lose sight of the fact that there are people in your organizations who really see the deep human meaning behind the work they do. And they draw inspiration from those small golden moments where … Continue Reading

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Doesn’t HR Deserve to be Engaged Too? Part 2


I received some surprising resistance at the idea that HR deserves to be engaged, an idea I expressed a couple of weeks ago. So, I thought that I should revisit this belief from the point of view of how it benefits the business. Which is ultimately what it’s all about anyway, right? Click here for the article, which I posted on the great new site, HR C Suite.… Continue Reading

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The Hope of HR: Does Your Company Roll Geek-Friendly?


If your first reaction to that question was, “Sure, we’re nice to our IT folks,”  watch this video before continuing with this article. This is Jeff Nally, organization developer and coach for Humana, Inc. And you’ll see that in his case,  being a “geek” is  about being unabashedly, exuberantly in love with your job. And not being afraid to show it.  It’s always an over-the-moon moment when someone you’re talking to lavishes joy all over his job, isn’t it?  It’s been my experience as an employee engagement expert that that feeling is actually more than just a little bit contagious. Especially when one person’s from-the-heart exuberance gives coworkers permission to be the same way.

In HR, typically the closest we get to measuring joy in the workplace is through employee engagement surveys. Do it right and you’ll have some great … Continue Reading

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Doesn’t HR Deserve to be Engaged Too?


If you have been following my work for the last 20 years or so, you know that I’m probably the planet’s biggest HR groupie/geek out there. Maybe you’ve read my book HR From the Heart, which I co-authored with Libby Sartain. Or you saw my article, “Why I Love HR,” which I wrote in response to Fast Company’s nasty gram a few summers ago. Or I’ve interviewed you. Or you’ve attended one of my speeches celebrating HR.  I love HR. So, you’ll know that I say this with deep respect and abiding affection: HR deserves more respect than it gets!

I just have to ask: Don’t you deserve to be engaged too?

After all, engagement initiatives usually come out of your budget.  You work hard to measure and then improve your employees’ experience on the job  … Continue Reading

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If You Can’t Be Choosy About Your Job, Be Choosy About Your Friends

I hope you had a wonderful holiday.  As for me, I spent much of it doing my all-time favorite thing. No, not eating – which does happen to come in at a close second. I read.  And I spent much of Christmas Day reading Kay Redfield Jamison’s book, Nothing Was the Same. And crying my eyes out.  The book is a memoir of the last few years she had with her brilliant husband, Richard Wyatt, as they came to grips with his terminal cancer. And how she – who suffers mightily and famously from bipolar disorder – would manage the stress of his illness and her inevitable widowhood.

Why I should pick this book for Christmas Day is beyond me.  I have very little in common with Jamison (although I exuberantly loved her previous book, Exuberance, which, as … Continue Reading

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